Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Thunderbird no longer accesses Outlook Live account, verification fails starting today

  • 2 پاسخ
  • 5 have this problem
  • 15 views
  • آخرین پاسخ توسّط Laynet

Laynet
Laynet
more options

Used Thunderbird for about a week. This morning mail would not download. Account verification failed. Outlook is at Outlook Live.com, not at Hotmail.com. Deleted account ant tried setting it up again, fail. Deleted and reinstalled Thunderbird. Account setup failed.

Used Thunderbird for about a week. This morning mail would not download. Account verification failed. Outlook is at Outlook Live.com, not at Hotmail.com. Deleted account ant tried setting it up again, fail. Deleted and reinstalled Thunderbird. Account setup failed.

Chosen solution

Perhaps this https://portal.office.com/servicestatus where it says

Title: Can't access or synchronize Outlook.com email

User Impact: Users may be unable to access or synchronize their Outlook.com accounts while using applications or mobile devices.

More info: While we're focused on remediation, users may be able to access the service by logging in to their Outlook.com accounts with a web browser as an alternative method.

Current status: We've completed the fix and are deploying it throughout the affected environment. While the fix is being deployed, some users may begin to access and synchronize their Outlook.com accounts while using applications or mobile devices.

Start time: Thursday, November 17, 2016, at 12:00 AM UTC

Next update by: Wednesday, November 23, 2016, at 8:30 PM UTC

Read this answer in context 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Perhaps this https://portal.office.com/servicestatus where it says

Title: Can't access or synchronize Outlook.com email

User Impact: Users may be unable to access or synchronize their Outlook.com accounts while using applications or mobile devices.

More info: While we're focused on remediation, users may be able to access the service by logging in to their Outlook.com accounts with a web browser as an alternative method.

Current status: We've completed the fix and are deploying it throughout the affected environment. While the fix is being deployed, some users may begin to access and synchronize their Outlook.com accounts while using applications or mobile devices.

Start time: Thursday, November 17, 2016, at 12:00 AM UTC

Next update by: Wednesday, November 23, 2016, at 8:30 PM UTC

Laynet
Laynet Question owner
more options

Miracles happen! All is well today. Thanks for the insight!