Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can i restore my firefox Sync from few days ago?

  • 1 پاسخ
  • 2 have this problem
  • 1 view
  • آخرین پاسخ توسّط Paul

more options

Hello I just reinstalled my windows and now at new system when i log to my Firefox Sync it doesnt work for me and i cant restore my saved passwords or bookmarks , can i restore my Firefox sync from 13.01.2 017 or later backup? I think now my Firefox sync is rewrited as empty.

Hello I just reinstalled my windows and now at new system when i log to my Firefox Sync it doesnt work for me and i cant restore my saved passwords or bookmarks , can i restore my Firefox sync from 13.01.2 017 or later backup? I think now my Firefox sync is rewrited as empty.

Chosen solution

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.