Sync not working on my new Windows 10 installation
I've been using Sync for about 2 years. I just formatted my hard drive and installed latest version Firefox on Windows 10. I've been waiting about 4-5 days for syncing. I tried to disconnect and connect again and again. It looks like everything is ok but there is no sync. How can i get back my bookmarks?
All Replies (2)
Hi
Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.
I'm so sad to here that. There is no backup file. I thought the Sync kept my bookmarks safe all the time. Because I did it before and it was working. But this time I have not been connected up for a week, i guess this is why everything is gone.
Anyway, i probably have no chance to get back, right?