Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Firefox crashes

  • 1 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط FredMcD

daniel_bowie-macdonald
daniel_bowie-macdonald
more options

Firefox is not loading pages at the pace it normally would. Comparing the same page versus IE, IE is loading it almost instantly but Firefox can take 20/30 seconds to load the same page. Further to this Firefox has begun to crash/shutdown unexpectedly very frequently.

Firefox is not loading pages at the pace it normally would. Comparing the same page versus IE, IE is loading it almost instantly but Firefox can take 20/30 seconds to load the same page. Further to this Firefox has begun to crash/shutdown unexpectedly very frequently.

All Replies (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse,’’'mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.

https://support.mozilla.org/legacyfs/online/sumo-media/gallery/images/2014-06-04-07-10-50-73db6f.png

For more help on crash reports, see; https://support.mozilla.org/t5/Documents-Archive/Forum-Response-Firefox-crashes/ta-p/19184

Some of your crash reports weren’t sent to the Mozilla Servers.