Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Cannot enter GMail credentials

  • 2 پاسخ
  • 10 have this problem
  • 4 views
  • آخرین پاسخ توسّط user1322988

mhoude
mhoude
more options

Hi,

After installing Thunderbird, I tried to configure my GMail account and when it ask to sign in to google, nothing is happening when I click the "Next" button. Nothing is happening when I try to click "More Options as well.

Any ideas ?

Thanks in advance.

Hi, After installing Thunderbird, I tried to configure my GMail account and when it ask to sign in to google, nothing is happening when I click the "Next" button. Nothing is happening when I try to click "More Options as well. Any ideas ? Thanks in advance.

Chosen solution

You should find this was fixed in version 52.1.0. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

If you agree, please click the "problem solved" button"

Read this answer in context 👍 5

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You should find this was fixed in version 52.1.0. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

If you agree, please click the "problem solved" button"

user1322988
user1322988
more options

I have been using Thunderbird for a number of years, with two of six accounts being Gmail. I recently was unable to access one of the two via TBIRD. A test email to both accounts showed both accessible via webmail but only the one making it to my TBird inbox, with the other causing a Google-looking error message about a password problem. I tried all the solutions on the Google side and on the TBird side with no change. Then I happened to discover a setting in the “problem” account settings on TBird:

The max server connections was at 5 (I have 6 active in TBird), so I changed it to “6".

Go to Tools/Account Settings, open the server settings for the problem account, and in the “Server Settings” area select “Advanced” to access this setting.

All I can say is that the problem has disappeared and not returned.