Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

All bookmarks have gone missing and I am unable to import data from Internet Explorer and I am unable to make any new bookmarks

  • 1 پاسخ
  • 4 have this problem
  • 2 views
  • آخرین پاسخ توسّط FredMcD

zzamg
zzamg
more options

I'm using Firefox 54.0.1 (32 bit) on Windows 7 Home Premium Service Pack 1.

I'm not operating private mode. All bookmarks have disappeared and I am unable to save any new bookmarks.

I am unable to restore from previous dates - all dates appear but when any date is selected no restoration takes place. I tried to import the bookmarks from IE but although the window indicates that the process is occurring none of the imported bookmarks appears.

I have had no problems with Firefox until this afternoon.

What can I do other than try a reinstall?

I'm using Firefox 54.0.1 (32 bit) on Windows 7 Home Premium Service Pack 1. I'm not operating private mode. All bookmarks have disappeared and I am unable to save any new bookmarks. I am unable to restore from previous dates - all dates appear but when any date is selected no restoration takes place. I tried to import the bookmarks from IE but although the window indicates that the process is occurring none of the imported bookmarks appears. I have had no problems with Firefox until this afternoon. What can I do other than try a reinstall?

Chosen solution

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.

Read this answer in context 👍 2

All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.