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getting Secure Connection Failed error after quantum update

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screen_ratio
screen_ratio
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Im getting this Secure Connection Failed error ever since i updated to this new firefox quantum everything else is great but now sites that worked fine before now are getting this error

EDIT: i have tried that method of going into the about config part but still now luck

thanks in advance for any help

Im getting this Secure Connection Failed error ever since i updated to this new firefox quantum everything else is great but now sites that worked fine before now are getting this error EDIT: i have tried that method of going into the about config part but still now luck thanks in advance for any help

Modified by screen_ratio

All Replies (4)

Mkll
Mkll
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We understand that there is an error page for a website you are trying to access that's titled "Your connection is not secure". The article What do the security warning codes mean? includes steps you can follow.

However it seems a little more troubleshooting is needed to help resolve this thread. Follow the steps below to collect the Certificate Error troubleshooting information.

Note: Please be aware that the certificate keychain may or may not be unique. If this is a self-signed certificate please take note to remove the information below "--BEGIN CERTIFICATE"

  1. From the error page pictured below look for the error message.
    Your connection is not secure page
  2. Click on the "Advanced" button and it will show the error link.
    Your Connection is not Secure Advanced page
  3. Click on the error link and you will be taken to a page that you can copy the error text to the clipboard. The image below has blocked out the certificate for this example.
    Certificate error chain

Other resources to compare errors: https://badssl.com/

screen_ratio
screen_ratio Question owner
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Mkll said

We understand that there is an error page for a website you are trying to access that's titled "Your connection is not secure". The article What do the security warning codes mean? includes steps you can follow. However it seems a little more troubleshooting is needed to help resolve this thread. Follow the steps below to collect the Certificate Error troubleshooting information. Note: Please be aware that the certificate keychain may or may not be unique. If this is a self-signed certificate please take note to remove the information below "--BEGIN CERTIFICATE"
  1. From the error page pictured below look for the error message.
    Your connection is not secure page
  2. Click on the "Advanced" button and it will show the error link.
    Your Connection is not Secure Advanced page
  3. Click on the error link and you will be taken to a page that you can copy the error text to the clipboard. The image below has blocked out the certificate for this example.
    Certificate error chain
Other resources to compare errors: https://badssl.com/

Hi thanks for the reply i dont seem to be viewing the same type of page the advanced option isnt there at all...

Mkll
Mkll
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Ah sorry, try clicking on Learn More.

screen_ratio
screen_ratio Question owner
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Mkll said

Ah sorry, try clicking on Learn More.

i tried that but thats more of a faq on the firefox support site much like the link you gave at the beginning

Modified by screen_ratio