thunderbird - i can send emails but one addressee only - does not receive
see above - all other addresses receive, we have checked spam folder and other folders in the one address - it is not in spam or blocked =- what else should I check on my email or his
see above - all other addresses receive, we have checked spam folder and other folders in the one address - it is not in spam or blocked =- what else should I check on my email or his
All Replies (1)
Please add the troubleshooting information to your post (make sure to identify the account that is not receiving mail.) To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?