Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why after giving permission do I still get this response ''Camera not authorized. Please check your media permissions settings.''

  • 41 پاسخ
  • 4 have this problem
  • 1 view
  • آخرین پاسخ توسّط joseph501325

more options

checking my webcam on a test webcam site -----https://www.onlinemictest.com/webcam-test/-----granting permission I get this-----

Camera not authorized. Please check your media permissions settings.

There have been times where it let me through and I was able to test it but more often it refuses. Also have the same problem

using Facebook. When I switch over to Chrome browser I don't have any problems which leads me to believe the problem is with

Firefox. I've seen other people mentioning this but I didn't see any resolutions

checking my webcam on a test webcam site -----https://www.onlinemictest.com/webcam-test/-----granting permission I get this----- Camera not authorized. Please check your media permissions settings. There have been times where it let me through and I was able to test it but more often it refuses. Also have the same problem using Facebook. When I switch over to Chrome browser I don't have any problems which leads me to believe the problem is with Firefox. I've seen other people mentioning this but I didn't see any resolutions

Chosen solution

joseph501325 said

Happy112 said
Stab in the dark, but have you checked the Settings here (see screenshot) :

Here it is


Glory over me the umteenth time I did for some reason it worked. I have no idea what is different

Read this answer in context 👍 0

All Replies (1)

more options

Thank you ------ done! I hope!

  1. 1
  2. 2
  3. 3