Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

will not load homepage on startup.loads cannot load tabs page instead

  • 1 پاسخ
  • 2 have this problem
  • 4 views
  • آخرین پاسخ توسّط FredMcD

more options

When Firefox is started for the first time each session it loads a cannot load previous tabs page even when there was no tabs left open when closing Firefox. It used to automatically load my homepage but since last update this problem keeps appearing.

When Firefox is started for the first time each session it loads a cannot load previous tabs page even when there was no tabs left open when closing Firefox. It used to automatically load my homepage but since last update this problem keeps appearing.

Chosen solution

You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.

Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.

Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html