This has happened on more than 1 computer now and has happened 4 or 5 times. With the FF icon in the task bar, suddenly it disappears. (Win10).
On more than 1 laptop operating windows 10. We noticed that the firefox icon in the taskbar disappeared. Searched computer and found it and again right clicked and added to taskbar. What is displayed in the taskbar looks like a white paper with the upper right corner folded over slightly. If we click on it a dialog box says it may have been moved, renamed, or deleted. Do you want to delete it? That same paper icon (if you right click) displays unpin from taskbar and right above it the actual FF icon. The actual FF icon does launch correctly. I have no idea why this has occurred at least 4 or 5 times over the last few months. I keep everything up to date, all patches, and my security is a complete ESET suite.
All Replies (1)
Hi, ya white paper is a broken link search for Firefox.exe and when find it it will look like it should. Right Click it and pin to Task Bar. Or can drag the desktop shortcut into the Task Bar
No idea what is going on with that.
Please try *Repair System Registry and Files Find the Dos Prompt or Powershell & Right Click and Run as Administrator then : Copy/Paste to Dos Window : DISM /Online /Cleanup-Image /RestoreHealth then hit Enter , Reboot when Finished. Note : DISM goes up to Microsoft for new ones.
Make backups of your :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Please use more than 1 scanner as each uses diff tech :
Save your Report and google each before deleting anything as do not want to delete something you need, If need help :
Post in only 1 forum, then wait.
If issue continues. Do the above then install over top : https://www.mozilla.org/firefox/all/
Please let us know if this solved your issue or if need further assistance.