I have a login at (email)@gmail.com Before resetting the phone I did synchronize bookmarks in Firefox for android and after reinstalling the firefox brows
I have a login at (email address)@gmail.com
Before resetting the phone I did synchronize bookmarks in Firefox for android and after reinstalling the firefox browser on android and correct login, I do not have any bookmarks after synchronization.
Is there any possibility to restore or recover them?
Is it possible to impot and export them in windows on firefox?
This is a very big mistake and I would like these saved bookmarks to be recovered and have them again on my phone in your browser.
Modified by Paul
All Replies (1)
Hi
Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.
(I have edited your question for your privacy and security.)