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emotion icons are sticky after first use.

  • 7 پاسخ
  • 1 has this problem
  • 9 views
  • آخرین پاسخ توسّط sfhowes

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Hello,

I'm having a problem since I updated to Thunderbird version 60.3.2 with the emotion icons. If I add an emotion icon at the end of a sentence and then use the enter key to start a new paragraph, the emotion icon get copied to the beginning of the the new paragraph sentence. By using the delete key I can delete it, but as soon as I hit the enter key to start a new paragraph the emotion icon is inserted. I've not found a way to stop it from doing this other that stop using the emotion icons and just use the old type key icons. Any help to solve this problem will be Greatly Appreciated. I'm using an iMac with macOS 10.13.6 High Sierra, 1TB HD, and 32GB Ram. Never had this problem until I update to Thunderbird to 60.3.2. Oh, and my wife's mac book pro running the same OS has the same problem with the emotion icons.

Thanks,

Dennis

Hello, I'm having a problem since I updated to Thunderbird version 60.3.2 with the emotion icons. If I add an emotion icon at the end of a sentence and then use the enter key to start a new paragraph, the emotion icon get copied to the beginning of the the new paragraph sentence. By using the delete key I can delete it, but as soon as I hit the enter key to start a new paragraph the emotion icon is inserted. I've not found a way to stop it from doing this other that stop using the emotion icons and just use the old type key icons. Any help to solve this problem will be Greatly Appreciated. I'm using an iMac with macOS 10.13.6 High Sierra, 1TB HD, and 32GB Ram. Never had this problem until I update to Thunderbird to 60.3.2. Oh, and my wife's mac book pro running the same OS has the same problem with the emotion icons. Thanks, Dennis

Chosen solution

It's not uncommon: starting once in safe mode seems to reset some unknown parameters that fixes problems without any other user input. Similar to how a computer restart sometimes does the same thing.

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All Replies (7)

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I can't reproduce this on TB 60.3.2/W10. Is it happening with the built-in emojis or do you have an emoji add-on?

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Hi Sfhowes,

Thanks for your reply It happens with the built in emojis. I've set up my composition to use HTML if that helps.

Thanks again,

Dennis

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Given the "built in" emoticons simply display graphic for :) ;) :( etc I really do not see how this could be occurring.

Are you sure you do not have an emoji add-on installed?

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Just to clarify, I tried it with the emojis that are available from the Formatting Bar in an html Write window (see picture), and pressing Enter at the end of a line with an emoji doesn't insert one on the next line.

As a first test, start in safe mode (Help/Restart with Add-ons Disabled, or hold Option when you launch TB) and see if anything changes with emojis.

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Hi Matt,

The only emotionIcons I have installed are the one the come in the formatting bar when using html messaging. See Sfhowes second message and look at his picture.

Thanks.

Dennis

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Hi Sfhowes,

I use safe mode as you suggested and it worked just fine. No duplicate emojis. Then I went back and tried it in normal mode and it works just fine now! So, I'm not quite sure what going into Safe Mode and then back into Normal mode would have done anything to fix the problem ... Any ideas?

Thanks for your help!

Dennis

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Chosen Solution

It's not uncommon: starting once in safe mode seems to reset some unknown parameters that fixes problems without any other user input. Similar to how a computer restart sometimes does the same thing.