Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

install failure with message that it needs win7, but I am running Win7

  • 1 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط Matt

more options

Downloaded latest version of Thunderbird. When I run the setup file I get the message Thunderbird needs Windows 7 or later to run and the install program quits. I checked my system info in Control panel and I am running Windows 7 Home, service pack 1.

Downloaded latest version of Thunderbird. When I run the setup file I get the message Thunderbird needs Windows 7 or later to run and the install program quits. I checked my system info in Control panel and I am running Windows 7 Home, service pack 1.

All Replies (1)

more options

is or has Thunderbird been installed before? I am guessing it might have been set to run in XP mode and that information is still in the registry.