Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Firefox crashes

  • 1 پاسخ
  • 1 has this problem
  • 19 views
  • آخرین پاسخ توسّط FredMcD

CONNIEFOGGLES
CONNIEFOGGLES
more options

There really are no reasons I can find, but as there are numerous times that Firefox crashes. I end up having to use the task manager to close Firefox.

I tried to submit Unsubmitted Crash Reports but they failed. Here are their ID's and dates:

985dded6-c4da-4209-b4b4-016fcbf58a6e 3/27/2019, 11:14 AM 8f575d62-343e-46c7-8aef-664fa5e87870 3/26/2019, 8:54 PM 16fb6ce9-e9f2-4e99-af01-ec1b6f814a11 3/24/2019, 10:56 PM 0bf423be-9036-44ac-b213-017a5af98b3d 3/24/2019, 10:49 PM 7eefebea-996c-42fe-9558-c0217365c112 3/24/2019, 12:59 AM db49f439-d441-44af-8676-927d32fe43cd 3/20/2019, 9:27 PM aeea3553-3c14-478c-86dd-5c12320911c5 3/20/2019, 9:23 PM a13fe645-755e-4f96-842b-8670906a963f 3/20/2019, 9:22 PM d337d6de-3fbe-41c3-aaa2-041708e16f3f 3/20/2019, 8:48 PM 5a3ccba5-c82a-4720-a507-e72695089ab0 3/20/2019, 2:12 PM 8617c3ef-b36e-45b1-b862-ecf95ce339ed 3/19/2019, 9:10 AM 1d39fc8a-1e98-4383-9584-ddf4ed839efc 3/19/2019, 6:55 AM 39519f5b-e9cb-4983-87d7-fe3085898074 3/18/2019, 11:28 AM b2cc5ff3-2a4b-4b0c-a2d2-4ef008baeefd 3/17/2019, 8:53 PM 97595015-cb9e-4b3f-ac44-c3f475677d0f 3/16/2019, 8:09 PM f8d58761-b783-44e7-bd98-a68636e1c5a1 3/15/2019, 10:09 PM 84b72060-6471-4bc6-b6c3-792aa0fe941f 3/15/2019, 7:31 PM eaa2af62-83eb-4598-8300-647ab3440964 3/14/2019, 11:39 PM 2e0ec343-5102-44fe-a260-0138283c2d49 3/14/2019, 1:13 AM a52c9ad6-a9cc-4d15-9943-3a17dfa7047b 3/13/2019, 12:22 AM 05336264-1911-41a1-b26e-d2760300b365 3/13/2019, 12:11 AM

There really are no reasons I can find, but as there are numerous times that Firefox crashes. I end up having to use the task manager to close Firefox. I tried to submit Unsubmitted Crash Reports but they failed. Here are their ID's and dates: 985dded6-c4da-4209-b4b4-016fcbf58a6e 3/27/2019, 11:14 AM 8f575d62-343e-46c7-8aef-664fa5e87870 3/26/2019, 8:54 PM 16fb6ce9-e9f2-4e99-af01-ec1b6f814a11 3/24/2019, 10:56 PM 0bf423be-9036-44ac-b213-017a5af98b3d 3/24/2019, 10:49 PM 7eefebea-996c-42fe-9558-c0217365c112 3/24/2019, 12:59 AM db49f439-d441-44af-8676-927d32fe43cd 3/20/2019, 9:27 PM aeea3553-3c14-478c-86dd-5c12320911c5 3/20/2019, 9:23 PM a13fe645-755e-4f96-842b-8670906a963f 3/20/2019, 9:22 PM d337d6de-3fbe-41c3-aaa2-041708e16f3f 3/20/2019, 8:48 PM 5a3ccba5-c82a-4720-a507-e72695089ab0 3/20/2019, 2:12 PM 8617c3ef-b36e-45b1-b862-ecf95ce339ed 3/19/2019, 9:10 AM 1d39fc8a-1e98-4383-9584-ddf4ed839efc 3/19/2019, 6:55 AM 39519f5b-e9cb-4983-87d7-fe3085898074 3/18/2019, 11:28 AM b2cc5ff3-2a4b-4b0c-a2d2-4ef008baeefd 3/17/2019, 8:53 PM 97595015-cb9e-4b3f-ac44-c3f475677d0f 3/16/2019, 8:09 PM f8d58761-b783-44e7-bd98-a68636e1c5a1 3/15/2019, 10:09 PM 84b72060-6471-4bc6-b6c3-792aa0fe941f 3/15/2019, 7:31 PM eaa2af62-83eb-4598-8300-647ab3440964 3/14/2019, 11:39 PM 2e0ec343-5102-44fe-a260-0138283c2d49 3/14/2019, 1:13 AM a52c9ad6-a9cc-4d15-9943-3a17dfa7047b 3/13/2019, 12:22 AM 05336264-1911-41a1-b26e-d2760300b365 3/13/2019, 12:11 AM

All Replies (1)

FredMcD
FredMcD
more options

Those crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support