Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I hope you can help us. Since this morning we can receive messages but we can't send them.

  • 1 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط sfhowes

more options

The error is: El mensaje no se ha podido enviar porque ha caducado la conexión al servidor de salida (SMTP) smtp.360bicycles.net. Vuelva a intentarlo. Connect error 10060. We had not changed anything in our account.

The error is: El mensaje no se ha podido enviar porque ha caducado la conexión al servidor de salida (SMTP) smtp.360bicycles.net. Vuelva a intentarlo. Connect error 10060. We had not changed anything in our account.
Attached screenshots

All Replies (1)

more options

You are using non-secure settings for the smtp, but I think you should use the secure settings recommended by what I believe is your host, cdmon.com: smtp.360bicycles.net on port 587, STARTTLS security, authentication = encrypted password, User name = email address.

Encrypted password authentication is uncommon, so if that doesn't work (incorrect documentation), try normal password.