Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

I hope you can help us. Since this morning we can receive messages but we can't send them.

  • 1 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط sfhowes

admin6
admin6
more options

The error is: El mensaje no se ha podido enviar porque ha caducado la conexión al servidor de salida (SMTP) smtp.360bicycles.net. Vuelva a intentarlo. Connect error 10060. We had not changed anything in our account.

The error is: El mensaje no se ha podido enviar porque ha caducado la conexión al servidor de salida (SMTP) smtp.360bicycles.net. Vuelva a intentarlo. Connect error 10060. We had not changed anything in our account.
Attached screenshots

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

You are using non-secure settings for the smtp, but I think you should use the secure settings recommended by what I believe is your host, cdmon.com: smtp.360bicycles.net on port 587, STARTTLS security, authentication = encrypted password, User name = email address.

Encrypted password authentication is uncommon, so if that doesn't work (incorrect documentation), try normal password.