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started Tbird today and all my existing accts and collected e-mail were gone - how can I retrieve it all?

  • 3 پاسخ
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  • آخرین پاسخ توسّط dgedward

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I have been using Tbird for years. Today when I started my Windows (up to date) laptop, instead of Tbird starting normally, it came up with no e-mails, did not get messages and asked me to set up an account. I apparently had lost all five e-mail accounts, all unerased read or unread e-mail for all accounts and all settings. Is there any known reason for this, and any known remedy to get all this back. It's a disaster for me, for sure.

I have been using Tbird for years. Today when I started my Windows (up to date) laptop, instead of Tbird starting normally, it came up with no e-mails, did not get messages and asked me to set up an account. I apparently had lost all five e-mail accounts, all unerased read or unread e-mail for all accounts and all settings. Is there any known reason for this, and any known remedy to get all this back. It's a disaster for me, for sure.

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Did you use POP or IMAP?

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THANK YOU - WORKING ON IT - SEEMS (AFTER READING ARTICLE) IT LOST MY PROFILE. THANK YOU FOR THE HELP.