Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

in mozilla support forum can't return to search results after reading a selection

  • 3 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط FredMcD

more options

When I finally find a place in the Mozilla Help/Support forum to ask a question, I get several thousand results, only a few of which are really relevant. I pick one of these, read it, and then I can't get back to the search results screen to check the other possibilities. I have to start the search all over again. What is the best way to navigate the support sections, and is this the correct way to ask for search results to be available by paging back. I also would like to see results matching more of the words in the question. Thank you.

When I finally find a place in the Mozilla Help/Support forum to ask a question, I get several thousand results, only a few of which are really relevant. I pick one of these, read it, and then I can't get back to the search results screen to check the other possibilities. I have to start the search all over again. What is the best way to navigate the support sections, and is this the correct way to ask for search results to be available by paging back. I also would like to see results matching more of the words in the question. Thank you.

Chosen solution

I get around this by; When I find a link I want to check out, I open it in a new tab/window. Then when I am done, I close it and am back where I started.

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

I get around this by; When I find a link I want to check out, I open it in a new tab/window. Then when I am done, I close it and am back where I started.

more options

Why didn't I think of that?! Here I was hoping Mozilla would upgrade its searches, instead of thinking what I could do better! Thank you.

more options

Glad to help. Safe Surfing.