Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TB Mail Merge didn't add firstnames to the body of my email

  • 1 پاسخ
  • 1 has this problem
  • 8 views
  • آخرین پاسخ توسّط Toad-Hall

more options

I've used TB Mail Merge before and I was impressed so I was very surprised today when I discovered that Mail Merge had not inserted addressees' first names into the body of the email. I typed "Dear {{firstname}}" and the sent emails all had "Dear (completely blank space)". I've searched online and found no evidence that TB Mail Merge has changed the code from {{ }} to something else. I'm using a specific Address Book as the source of addressees, with TB 60.8.0 and Mail Merge 5.6.0 on Windows 7. I hope you can help.

I've used TB Mail Merge before and I was impressed so I was very surprised today when I discovered that Mail Merge had not inserted addressees' first names into the body of the email. I typed "Dear {{firstname}}" and the sent emails all had "Dear (completely blank space)". I've searched online and found no evidence that TB Mail Merge has changed the code from {{ }} to something else. I'm using a specific Address Book as the source of addressees, with TB 60.8.0 and Mail Merge 5.6.0 on Windows 7. I hope you can help.

Chosen solution

re: I typed "Dear {{firstname}}"

I'm using this: Dear {{FirstName}} {{LastName}} Capital Letters for F and N and no space. Address Book is a specific address book in Thunderbird.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

re: I typed "Dear {{firstname}}"

I'm using this: Dear {{FirstName}} {{LastName}} Capital Letters for F and N and no space. Address Book is a specific address book in Thunderbird.