Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Won't allow hotmail account - always says password or account name invalid.

  • 2 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط sfhowes

more options

I just installed tbird. I have been creating email accounts for all of my emails - it is so much easier now because your app usually finds the right server settings. But when I try to set up my hotmail email account, it does find the server settings but keeps telling me that my password or account name is invalid. I have checked many times. No problem with either. What do I need to do?

I just installed tbird. I have been creating email accounts for all of my emails - it is so much easier now because your app usually finds the right server settings. But when I try to set up my hotmail email account, it does find the server settings but keeps telling me that my password or account name is invalid. I have checked many times. No problem with either. What do I need to do?

All Replies (2)

more options

haopengyou_1 said

What do I need to do?

If you are selecting to use a POP protocol you will need to turn it on on the web site.

While you there check the settings Thunderbird is finding against those suggested by Outlook.com.

https://outlook.live.com/mail/0/options/mail/accounts

If this is the first mail account you have created that uses SSL/TLS connection encryption, it might be your anti virus is choking on it's cornflakes to result in your failure.

more options

Do you have two-step verification on the account? If so, use an app password in place of the regular account password.