Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox not working

  • 2 پاسخ
  • 2 have this problem
  • 5 views
  • آخرین پاسخ توسّط FredMcD

more options

The search doesnt work, menu bar doesnt work all i get is the startup screen without the firefox logo and unable to search

The search doesnt work, menu bar doesnt work all i get is the startup screen without the firefox logo and unable to search
Attached screenshots

All Replies (2)

more options

I have the same problem. There is no access to "options" and the right hand menu. Tried to reinstall. That didn't work..same problem. Tried to delete the Firefox directories. Upon reinstall the same problem persists. Essentially Firefox will not properly install on my desktop.

Dave L

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}