Thunderbird just started Error message: Sending of password for user xxx did not succeed
I have three accounts using Tbird. The other two accounts are still working fine but I can no longer send or receive email from this account. When I start Tbird I get the other email but for this account I get this message:
Error with account 1234@pacbell.net Sending of password for user 1234@pacbell.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.
When I try sending email from this account I get:
Login to server outbound.att.net with username 1234@pacbell.net failed
Please help. Thank you
Chosen solution
Are you using secure mail keys for the accounts?
https://support.mozilla.org/en-US/questions/1330342
https://www.att.com/support/article/dsl-high-speed/KM1010523/
Read this answer in context 👍 1All Replies (2)
Chosen Solution
Are you using secure mail keys for the accounts?
https://support.mozilla.org/en-US/questions/1330342
https://www.att.com/support/article/dsl-high-speed/KM1010523/
Thanks sfhowes, Yes I'm using Secure mail keys. I double checked to see if all my accounts were using secure mail keys and all of them were. I signed into the 1234 account online and also checked there and it showed I was using a secure mail key. After posting this question, I went back to this account and set up a new secure mail key on the chance it may have gotten corrupted. I can now send and receive email from the 1234 account so I guess that was the problem. Funny how things that work for years can just choose to go bad.