Old version failed to update, downloaded new version did not update existing but create additional firefox
My 89 version failed to update, when I downloaded and installed a new version of firefox, it did not update the old version, instead it install another firefox into my windows 10. Now I got two firefox in my computer, the old one with all my customisation and a new one which are clueless about the old one. How do I resolve this?
All Replies (2)
Hi yappyml,
Uninstall the newer one, and in older one,
- Click the menu button, click Help and select About Firefox.
- The About Mozilla Firefox window opens. Firefox will check for updates and download them automatically.
- When the download is complete, click Restart to update Firefox.
Note: Update settings can be changed in Firefox Settings .
Click the menu button and select Settings.
In the General panel, go to the Firefox Updates section.
https://support.mozilla.org/en-US/kb/update-firefox-latest-release
Modified by Shashank Shekhar
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.
How many profiles are listed?
How many should be there?
Also, open the profile folder in your file explorer.
https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update