Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mac Firefox Amazon Search Images Not shown

  • 5 پاسخ
  • 1 has this problem
  • 2 views
  • آخرین پاسخ توسّط jonzn4SUSE

more options

Hi Guys,

I've just moved house and got a new internet provider, so this could be many things.
When I go to the amazon home page everything is fine, images are shown.
When I do a search within amazon and get the search results, no thumb images are shown.
I've cleared the cache and history, quit and restarted firefox and also restarted my mac, but nothing so far has fixed this.
Being that I've just moved house and gone with a new internet provider may not help as the speeds can be slow for a couple of weeks.
Does anyone have any other ideas?
Dizzwold.
Hi Guys, I've just moved house and got a new internet provider, so this could be many things. When I go to the amazon home page everything is fine, images are shown. When I do a search within amazon and get the search results, no thumb images are shown. I've cleared the cache and history, quit and restarted firefox and also restarted my mac, but nothing so far has fixed this. Being that I've just moved house and gone with a new internet provider may not help as the speeds can be slow for a couple of weeks. Does anyone have any other ideas? Dizzwold.

All Replies (5)

more options

Is there a reason for the old version of Firefox? What did you search for on Amazon? Can you post a similar screenshot?

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Hi Guys,

Thank you for your replies.
Hmm..
Firefox updates state it's up-to date.
I've take a screenshot inn safe mode with addon's disabled.
I'd already cleared the cache, cookies and history.
more options
more options

I couldn't replicate the issue with the same url. see screenshot https://www.amazon.co.uk/s?k=video+doorbell&ref=nb_sb_noss_2

Try downloading a separate copy of Firefox and run it see what happens.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release