Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Recovery Key

  • 1 پاسخ
  • 1 has this problem
  • 25 views
  • آخرین پاسخ توسّط cor-el

LiamThom96
LiamThom96
more options

I recently set up Firefox Recovery Keys knowing that I was formatting my PC. I am logged into my Firefox account on my laptop and have forgotten my password. Using Firefox Sync and Google Authenticator, I can log into Firefox on my Android.

I am trying to log into Firefox on my PC now, and have forgotten my password, and now none of the Recovery Keys I was given by Firefox are working (I am correct in saying these keys are 10 digits long, and you are given multiple keys when setting up the Recovery Keys?).

I cannot reset my password and lose all of my generated logins. Is there any other way to log into Firefox on desktop, say using google authentication or sync like android?

I recently set up Firefox Recovery Keys knowing that I was formatting my PC. I am logged into my Firefox account on my laptop and have forgotten my password. Using Firefox Sync and Google Authenticator, I can log into Firefox on my Android. I am trying to log into Firefox on my PC now, and have forgotten my password, and now none of the Recovery Keys I was given by Firefox are working (I am correct in saying these keys are 10 digits long, and you are given multiple keys when setting up the Recovery Keys?). I cannot reset my password and lose all of my generated logins. Is there any other way to log into Firefox on desktop, say using google authentication or sync like android?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A recovery key that you can use instead of the password is a 32 character string.

A 10 character string would be a recovery code that you can use instead of a 6 digit TOTP code for 2FA generated by an app on a mobile device, so make sure you do not confuse the two.