All my bookmarks and data gone after Firefox restart
Please help me, all my bookmarks are gone and everything is set to default. I also checked my history and there is nothing. All have been wiped out. I restarted my firefox because it detects my letters as keyboard shortcuts , I tried to exit and open it first but it is still there. Then, I used troubleshoot mode to restart the firefox. It was fixed after that but after using firefox for a while I noticed all my bookmarks are gone, then, checked everything was gone. I tried restoring bookmarks by profiles but firefox didn't create a profile it was only a default profile in there. I haven't log in my account on this device because i forgot. Please help I really those bookmarks back. It is very important for my work and most of my research references are my bookmarks.
Chosen solution
Sometimes when the browser thinks there is a problem with the profile, it will create a new one.
Look on your desktop. Do you see a folder
called; Old Firefox? Look inside.
Look for the folder with the latest creation date.
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update
All Replies (3)
Chosen Solution
Sometimes when the browser thinks there is a problem with the profile, it will create a new one.
Look on your desktop. Do you see a folder
called; Old Firefox? Look inside.
Look for the folder with the latest creation date.
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update
Thank you so much! There is a old firefox folder. Thank you again, now I got all of it back.
Glad to help. Safe Surfing.