Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After update to TB 102.x messages deleted by filter are counted as new in TB program bar

  • 4 پاسخ
  • 0 have this problem
  • 13 views
  • آخرین پاسخ توسّط Michail Pappas

more options

I have a very old TB installation, recently updated to 102.x. A single filter rule deletes (sends to trash) certain incoming messages.

Before 10x.x, incoming messages that satisfied this deletion rule did not affect the tb button on the Windows bar. With 10x.x, if say two new messages are send to trash by the filter, the number two appears in the tb icon on the Windows start bar. As though as if I have two new messages.

Is this a bug or a change in design?

I have a very old TB installation, recently updated to 102.x. A single filter rule deletes (sends to trash) certain incoming messages. Before 10x.x, incoming messages that satisfied this deletion rule did not affect the tb button on the Windows bar. With 10x.x, if say two new messages are send to trash by the filter, the number two appears in the tb icon on the Windows start bar. As though as if I have two new messages. Is this a bug or a change in design?

Modified by Michail Pappas

All Replies (4)

more options

A change in design I think from your description. Try setting the message status to read when you delete them in the filter. The default of that number is to show the number of unread messages in the account. The trash is "in the account"

more options

Thanks @Matt. I also believe that this is a design change. Just to make sure though, I'll leave this open in case a dev responds; if it's a bug after all, then I should raise a ticket...

more options

I've been thinking this over a bit. AFAIK, there is no platform software (outlook) or webmail (e.g. Google) that takes into account whatever gets deleted by filter. In all cases these messages do raise the new messages indicator.

Will report this as a bug, let the devs check this out.

more options

Chosen Solution