Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

New version of Firefox, total loss of data

  • 3 پاسخ
  • 0 have this problem
  • 4 views
  • آخرین پاسخ توسّط STRINGENCE1

STRINGENCE1
STRINGENCE1
more options

Hello,

My version of Firefox started to malfunction.

Found the latest version of Firefox available, and installed it.

Resulted in total loss of data, I lost all bookmarks, passwords, and add-ons.

A folder called "Old Firefox data" was created on my desktop.

Is there still a chance to recover my data?

Why was all data lost?

//

Hello, My version of Firefox started to malfunction. Found the latest version of Firefox available, and installed it. Resulted in total loss of data, I lost all bookmarks, passwords, and add-ons. A folder called "Old Firefox data" was created on my desktop. Is there still a chance to recover my data? Why was all data lost? //

Chosen solution

See also:

Read this answer in context 👍 0

All Replies (3)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Yes, you can recover it.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Chosen Solution

See also:

STRINGENCE1
STRINGENCE1 Question owner
more options

about:profiles did not show the older profile.

Used copy between folders.