Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 107 unable to view amazon prime in hd

  • 2 پاسخ
  • 0 have this problem
  • 1 view
  • آخرین پاسخ توسّط ScarVite

more options

I am using Firefox 107.0 on windows 10 64bit 21H2 (19044).

Im a unable to watch amazon prime videos on HD. this issue only seems to be on firefox, while using the same account.

Hoping someone can help me here

I am using Firefox 107.0 on windows 10 64bit 21H2 (19044). Im a unable to watch amazon prime videos on HD. this issue only seems to be on firefox, while using the same account. Hoping someone can help me here
Attached screenshots

All Replies (2)

more options

What video? I'm not having that issue with Prime. see screenshot Are you on WiFi or LAN? What troubleshooting steps have you tried?

more options

Hey, it's on all the Evangelion rebuild movies. Especially on "Evangelion: 3.0 + 1.01 - Thrice upon a time". I just tried it with the show you've shown and i had hd video available there. A Friend of mine can watch the Movie in HD and i can't. I am connected via wifi and i tried restarting multiple times, signed in and out and disabled/re-enabled widevine.