Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Video DownloadHelper

  • 2 پاسخ
  • 1 has this problem
  • 16 views
  • آخرین پاسخ توسّط James

Toby Firefox
Toby Firefox
more options

I found a charge of $28.50 on my credit card from Saint Gervais Sur Mar with something to do with DownloadHelper. I do not remember that charge and believed it was free. How can I cancel any subscription and get money back?

I found a charge of $28.50 on my credit card from Saint Gervais Sur Mar with something to do with DownloadHelper. I do not remember that charge and believed it was free. How can I cancel any subscription and get money back?

All Replies (2)

Dropa
Dropa
more options

That has nothing to do with Firefox - this requires you contact your CC issuer and downloadhelper support to resolve this problem. This is not something for Firefox forum End User help to resolve.

James
James
  • Top 25 Contributor
  • Moderator
more options

The Video DownloadHelper extension is free to install and use. https://addons.mozilla.org/firefox/addon/video-downloadhelper/

Toby Firefox said
I found a charge of $28.50 on my credit card from Saint Gervais Sur Mar with something to do with DownloadHelper. I do not remember that charge and believed it was free. How can I cancel any subscription and get money back?

Perhaps you inputted your credit card information to get a premium license for unrestricted usage. https://www.downloadhelper.net/convert

Modified by James