Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

WTF Happened!

  • 4 پاسخ
  • 0 have this problem
  • 7 views
  • آخرین پاسخ توسّط ojdidit1994

more options

OK....I wake up and start my computer and up comes the new and enhanced version of Firefox that I ignore. Then I go to my bookmarks and they are gone. Where did they go? Is this a home invasion by Firefox? All my usual quick links are now gone replaced by BS lilke Twitter.

Is there some type of restore to get back what I want and really do use. I hate to go through the process of getting 30 links bookmarked again.

Rick McNair

OK....I wake up and start my computer and up comes the new and enhanced version of Firefox that I ignore. Then I go to my bookmarks and they are gone. Where did they go? Is this a home invasion by Firefox? All my usual quick links are now gone replaced by BS lilke Twitter. Is there some type of restore to get back what I want and really do use. I hate to go through the process of getting 30 links bookmarked again. Rick McNair

All Replies (4)

more options

Go to about:profiles. Do you have one profile or more?

more options

No. Just one profile. Usually just sign on with no issues. Now I have to start the process of bookmarking certain accounts but other bookmarks I occasionally us are now lost. I have no idea what FireFox did? I have no idea where I can find a restore. I will also do Google Chrome in parallel.

more options

See if this article helps: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

(in particular, see the section titled "Restoring from backups")

more options

Nope. I have danced all around on this with the last attempt getting into application basics. Anywhere I go all that I have is bookmarks from 5/10. Frankly, I just figure it is easier to recreate and accept those that I lost. Also, naturally, all passwords got obliterated but that has a backup.