Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new install won't connect to one of my email accounts

  • 1 پاسخ
  • 0 have this problem
  • 1 view
  • آخرین پاسخ توسّط schafer11650

more options

I am setting up thunderbird on a new computer running Ubuntu 23.04. I can successfully connect to my gmail account in thunderbird but I cannot add a comcast gmail account. I get an error message

"Could not get OAuth2 details for hostname=imap.comcast.net"

I am using the correct username and password. I can connect to the comcast email account on this same computer through my web browser. I would like to be able to continue to use thunderbird for all my email accounts.

Can anybody tell me what to look at to resolve this problem?

I am setting up thunderbird on a new computer running Ubuntu 23.04. I can successfully connect to my gmail account in thunderbird but I cannot add a comcast gmail account. I get an error message "Could not get OAuth2 details for hostname=imap.comcast.net" I am using the correct username and password. I can connect to the comcast email account on this same computer through my web browser. I would like to be able to continue to use thunderbird for all my email accounts. Can anybody tell me what to look at to resolve this problem?

All Replies (1)

more options

Never mind. The problem is solved.

I deleted thunderbird from my system and then reinstalled it and it works fine for all of my email accounts now.