Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox bookmarks

  • 3 پاسخ
  • 0 have this problem
  • آخرین پاسخ توسّط cor-el

more options

Helllllllllllp! Just had firefox install an update & now all my saved bookmarks, login passwords & previous home page have all gone. Have reset Home page, checked that Profile is correct & the bookmark folder is empty. Where have they all gone. Yes I have restarted my computer but made no difference.

Helllllllllllp! Just had firefox install an update & now all my saved bookmarks, login passwords & previous home page have all gone. Have reset Home page, checked that Profile is correct & the bookmark folder is empty. Where have they all gone. Yes I have restarted my computer but made no difference.

Chosen solution

There aren't any profiles that aren't listed in about:profiles and also no "Old Firefox Data" folder on the desktop from a refresh?

Read this answer in context 👍 0

All Replies (3)

more options

Helpful?

more options

Followed the link @ profile instructions. The only file in "bookmarkbackups" is a bookmark I created today, NO previous bookmarks are present. Looks like I will have to reload all my bookmarks again once I open associated web sites.

Not happy that I have lost everything due to an unplanned update.

Helpful?

more options

Chosen Solution

There aren't any profiles that aren't listed in about:profiles and also no "Old Firefox Data" folder on the desktop from a refresh?

Helpful?

یک سؤال بپرسید

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.