Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When watching T.V. I get a white screen if I want to got to full screen.

  • 1 پاسخ
  • 6 have this problem
  • 9 views
  • آخرین پاسخ توسّط TonyE

more options

When I go on Catch up T.V or the BBC i player, I cant expand the scrren to full screen. I can watch in the small format, but when I try to click full screen it goes full screen, but it is just white. I still have sound but just a white screen.

When I go on Catch up T.V or the BBC i player, I cant expand the scrren to full screen. I can watch in the small format, but when I try to click full screen it goes full screen, but it is just white. I still have sound but just a white screen.

All Replies (1)

more options

Recent versions of Flash use hardware acceleration, and this type of problem can be caused by a problem with hardware acceleration. Try turning off the hardware acceleration to see if that helps.

  1. Right-click on any Flash video and choose Settings
  2. Select the Display tab and de-select “Enable hardware acceleration"

For more details on Flash settings see http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html