Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why mozilla.com is automatically redirected to mozillaonline.com in CHINA????

  • 6 پاسخ
  • 1 has this problem
  • 1 view
  • آخرین پاسخ توسّط cor-el

more options

I know this topic has little to do with Firefox Support, but I couldn't find other feedback accesses in your site. I am living in China. When I typed mozilla.com in my browser, it will automatically redirected to http://www.mozillaonline.com/, I hate this configuration!! I hate it very much, and what mozillaonline.com provides is merely an access to http://www.mozilla.com/en-US/firefox, it makes feel unhappy. I hope you guys could have some communication with the people in Mozilla China, cancel this bad configuration, ASAP!!

I know this topic has little to do with Firefox Support, but I couldn't find other feedback accesses in your site. I am living in China. When I typed mozilla.com in my browser, it will automatically redirected to http://www.mozillaonline.com/, I hate this configuration!! I hate it very much, and what mozillaonline.com provides is merely an access to http://www.mozilla.com/en-US/firefox, it makes feel unhappy. I hope you guys could have some communication with the people in Mozilla China, cancel this bad configuration, ASAP!!

Modified by saiwonkushido

All Replies (6)

more options

Have a look at:

If you can not get to that I will try to provide other links to similar info or repeat relevant info. I do not know if living in China you may find that either

  • ISPs may have to block or redirect certain sites
  • recommended software, if a computer is bought locally, could reconfigure settings
more options

I am positively sure this has nothing to do with my own computer or settings in my own computer, this configuration must be set by these guys in Mozilla China...

more options

This forum by the way only gives you answers from fellow users, it is not a method of directly contacting those running mozzila.

I think you will find the problem is not to do with the site Mozilla China, but to do with either

  • settings your computer and firefox use when trying to look up something
  • the DNS that is used (effectively where your ISP points your requests)

Did you try to look at the link in my last message ?

As an alternative method of trying to get to mozzila dot com have you tried entering the IP Address into your browser location bar directly including the dots:

  • 174.122.19.66
  • it probably will not work, if you are unable to get mozilla dotcom but worth a try

One thought that occurs to me is that in most countries your firefox location bar used Google, that possibly is not always currently available in China. Maybe it would help if you consider resetting that to something else, depending on what is available. See Location bar search

Are you able to look at these two MozzilaZine KB articles:

more options

You have zh-CN in the user agent and that is probably causing it.

Mozilla/5.0 (Windows; U; Windows NT 6.1; zh-CN; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13

more options

Dear John99,

I've read "Searches are redirected to another site", but this article is just about how to deal with the search queries, not the website address/URL redirection.

And the Mozilla KB articles are also of little help.

I think this problem still remains unsolved, or unsolvable.

Anyway, thank you for your assistance.....

Modified by saiwonkushido

more options

A possible work around that you can try is to spoof the language part of your user agent to show en-US instead of zh-CN. Note that this may also change the Firefox interface language if you have a Chinese Firefox version and an English language pack installed. This won't work if servers use a reverse DNS lookup to determine your location.

You set the pref "general.useragent.locale" to the English language (e.g. "en-US") on the about:config page.
You can open the about:config page via the location bar, like you open a web site.
Use the Filter bar at the top of that page to quickly locate the pref.