We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Sound does not work correctly all the time, on youtube.

  • 2 پاسخ
  • 13 have this problem
  • 5 views
  • آخرین پاسخ توسّط humanvette

humanvette
humanvette
more options

So I have been having this issue for a while now, and I have tried everything to fix it on my own.

My issue is sometimes you-tube videos will play about 1-2 sec of sound then stop, the video will buff all the way out and I can watch it but no sound will come from it. Once it happens if I try to watch another video they will all have no sound, but if i start up itunes it will still play music, so it's not my PC.

Once I close Firefox and reopen it 80% of the time it will play sound on the same video, the other 20% of times it will play 1-2secoinds of sound again and quit playing sound, if I restart fire fox again it will play just fine. Also I do not seem to get this issue with internet explore.

Stuff I have done. Check for updates for my video/sound cards. Uninstalled/installed flash 3 times even downloads the Adobe Flash player uninstaller, then reinstalled flash again. Unchecked enable hardware acceleration, in the Adobe Flash setting.

My setup Firefox 3.6.13 Windows 7 64bit ATI HD radeon HD 4350 video card. I have my PC connected to my TV, sound/video is carried with a HDMI cable from my video card.

So I have been having this issue for a while now, and I have tried everything to fix it on my own. My issue is sometimes you-tube videos will play about 1-2 sec of sound then stop, the video will buff all the way out and I can watch it but no sound will come from it. Once it happens if I try to watch another video they will all have no sound, but if i start up itunes it will still play music, so it's not my PC. Once I close Firefox and reopen it 80% of the time it will play sound on the same video, the other 20% of times it will play 1-2secoinds of sound again and quit playing sound, if I restart fire fox again it will play just fine. Also I do not seem to get this issue with internet explore. Stuff I have done. Check for updates for my video/sound cards. Uninstalled/installed flash 3 times even downloads the Adobe Flash player uninstaller, then reinstalled flash again. Unchecked enable hardware acceleration, in the Adobe Flash setting. My setup Firefox 3.6.13 Windows 7 64bit ATI HD radeon HD 4350 video card. I have my PC connected to my TV, sound/video is carried with a HDMI cable from my video card.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check the settings for Firefox in the Volume Mixer?

See also:

You can also try to clear the Flash cookies and settings.

Flash Website Storage Settings panel:

See also Flash Local storage settings:

humanvette
humanvette Question owner
more options

Thanks for the reply, but I have already read most of that, and the answer I get is just to uninstall flash and reinstall. It starting to really suck because the only answer I can find is that.

I'm really not thinking it is flash because everything works in IE, my next step is to uninstall Firefox and reinstall it.