Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't use my fingerprint password manager since I added the newest version of Firefox

  • 3 پاسخ
  • 11 have this problem
  • 2 views
  • آخرین پاسخ توسّط ChasFudge

more options

I have an HP laptop with password manager, all I have to do is to swipe my fingerprint to login to different sites. Once I updated my Firefox, the password manager no longer works. I don't know how to make it compatible. It worked with the older version of Firefox without me having to do anything.

I have an HP laptop with password manager, all I have to do is to swipe my fingerprint to login to different sites. Once I updated my Firefox, the password manager no longer works. I don't know how to make it compatible. It worked with the older version of Firefox without me having to do anything.

All Replies (3)

more options

The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388

more options

Wow, what a shame. Until I can get in touch with HP to see what they are going to do, my computer is only 6 months old, I have had to abandon FireFox for Google Chrome to get the device to work. Shouldn't be happening on a 6 month old product!

more options

Chrome works, IE9 works, so it must be Mozilla.