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unable to apply update

  • 2 پاسخ
  • 18 have this problem
  • 6 views
  • آخرین پاسخ توسّط islam.ali

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PC running Windows 7. Computer is set up for two users, admin and staff. I have always had to check for and apply updates through the admin user and then switch over to the staff user, where the update would automatically apply upon opening Firefox. Now, after checking to make sure I have the most current version, I opened Firefox in my admin user. Switched over to the staff user and in the staff user, Firefox is displaying in the About function, apply update. I select apply, then Firefox closes, reopens. The problem is that when I go back to About, it still shows that there is an update to apply. Did the update apply or not, I don not know?

PC running Windows 7. Computer is set up for two users, admin and staff. I have always had to check for and apply updates through the admin user and then switch over to the staff user, where the update would automatically apply upon opening Firefox. Now, after checking to make sure I have the most current version, I opened Firefox in my admin user. Switched over to the staff user and in the staff user, Firefox is displaying in the About function, apply update. I select apply, then Firefox closes, reopens. The problem is that when I go back to About, it still shows that there is an update to apply. Did the update apply or not, I don not know?

All Replies (2)

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I had this problem when I log on to a standard account. When I log on windows with an administrator account things work ok. I wish this helps.

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I found the solution for this problem here and it works for me: https://support.mozilla.com/en-US/questions/850542