We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox has been freezing for about 30 seconds every five minutes (my cursor makes it look like it's loading something, but it never says what). I run Windows 7 and have Firefox 6.0. What's going on and how do I make it stop?

  • 2 پاسخ
  • 61 have this problem
  • 1 view
  • آخرین پاسخ توسّط potatofisher

more options

When it freezes, the cursor will go into "loading mode," and if I try to click on anything Firefox-related, the screen gets washed out like it usually does when I'm loading something. It stays that way for about 30 seconds, and then everything is fine for another 5 minutes or so. There is no warning of when it will happen. It has done this occasionally in the past, but never with this frequency. Everything else on my computer works fine when this happens--only Firefox freezes up.

When it freezes, the cursor will go into "loading mode," and if I try to click on anything Firefox-related, the screen gets washed out like it usually does when I'm loading something. It stays that way for about 30 seconds, and then everything is fine for another 5 minutes or so. There is no warning of when it will happen. It has done this occasionally in the past, but never with this frequency. Everything else on my computer works fine when this happens--only Firefox freezes up.

All Replies (2)

more options

I tried this today, and it is working now: Click Firefox > Options > Options > Advanced ... then Uncheck the option "Use hardware acceleration when available"

more options

It is still doing it occasionally, but not every 5 minutes! Thanks for your help!