Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why won't firefox start after updating to version 6.02

  • 1 پاسخ
  • 5 have this problem
  • 2 views
  • آخرین پاسخ توسّط Hasan

more options

When I try to open Firefox,An XUL Runner dialog box opens, and gives comment of: Platform version '6.0.2' is not compatiblw with Minversion >=6.0.1 Maxversion <=6.0.1 And that is all I get. I click OK, the box closes, and firefox doesn't open. Only started after new firefox version automatically installed. What is going on

When I try to open Firefox,An XUL Runner dialog box opens, and gives comment of: Platform version '6.0.2' is not compatiblw with Minversion >=6.0.1 Maxversion <=6.0.1 And that is all I get. I click OK, the box closes, and firefox doesn't open. Only started after new firefox version automatically installed. What is going on

All Replies (1)

more options

Download latest Firefox version using one of these links:

Uninstall your current Firefox

Install Firefox using the downloaded & saved Firefox installer file

Check and tell if its working.