Firefox crashes
Hi, I did the auto update from 7.0.0 to 7.0.1 and now firefox doesn't open it just fires up the crash reporter
All Replies (9)
This is a problem with Oracle Enterprise, F5 Networks, Passlogix V-GO, and IBM Tivoli Access Manager SSO. All of these programs use the same underlying code, which causes problems with Firefox 7.0.1
This can be fixed through a registry edit. Do you know which one of these you have installed on your computer?
Hi, I'm using passlogic and F5 Edge client
Troubleshoot Firefox crashes (closing or quitting unexpectedly)
Check and tell if its working.
Hi yes Still doesnt work. checked this before asking the question
Firefox 6 works. 7 and 7.0.1 don't
Try the workaround as mentioned in Comment 34
Check and tell if its working.
Thanks I ended up removing passlogix and it now works
I had F5 Networks plug-in, but have removed it and see no references to it in the registry. But, I'm still crashing at startup. I don't have any of the other applications listed. Are there others that it conflicts with?
IMO, I consider it unacceptable to roll out an application with this many conflicts. Even if it is the other companies doing something technically wrong, it is FireFox that *started* crashing after this 7.01 update.
I've resisted going to Chrome for a long time, but since FireFox no longer works for me, I guess now is the time. Huge disappointment from someone who has strongly supported Mozilla from the beginning.
Chad R.
Maybe your crash isn't caused by F5 Network plug-in. You can check the registry, I think it would be at [HKEY_LOCAL_MACHINE\SOFTWARE\HKEY_CURRENT_USER\SOFTWARE\F5 Networks\Extensions\AccessManager\MozHO\molten\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\4.0], but I could be wrong.
If your crash isn't caused by F5 Networks, try to find your crash id by typing about:crashes in the location bar and pressing enter. You may have to run in Safe Mode, if firefox crashes before you can find your crash id.