unable to download files
i am unable to download any files. after selecting to download the files it "downloads them" in the downloads list but never actually downloads the file to any directory.
i followed all of the suggestions found here: https://support.mozilla.org/en-US/kb/Unable%20to%20download%20or%20save%20files?as=aaq#w_reset-the-download-folder
still no improvement. any assistance would be appreciated. I will be using opera for downloads until i can find a resolution to this.
Chosen solution
You have to set your AV. Try to exclude the extension .part in your AV, Firefox creates temporary .part file during a download.
Read this answer in context 👍 0All Replies (3)
Your antivirus application is surely blocking downloads from Firefox. Try about:config > browser.download.manager.scanWhenDone = false.
That fixed it. Any idea what would have caused that to "change"?
Chosen Solution
You have to set your AV. Try to exclude the extension .part in your AV, Firefox creates temporary .part file during a download.