why wont firefox play news videos on yahoo home page or look at photos and allow you to advance to the next photo?
Every time I try to play a news video on Yahoo home page it wont play. I have to bring up IE and play it. If I want to click on a photo to see it and there are other photos to view as well...when I click on the arrow to advance to the next photo, nothing happens. I have to open IE and do it there.
Every time I try to play a news video on Yahoo home page it wont play. I have to bring up IE and play it. If I want to click on a photo to see it and there are other photos to view as well...when I click on the arrow to advance to the next photo, nothing happens. I have to open IE and do it there.
All Replies (1)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode