Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Just updated Firefox and now getting message that protocol (mail) isn't associated with any program, but it is associated with Thunderbird. How can I fix this?

  • 1 پاسخ
  • 2 have this problem
  • 6 views
  • آخرین پاسخ توسّط Tristan C.

ridgemore
ridgemore
more options

Just installed Firefox 12.0. attempt to send email to link produced "Firefox doesn't know how to open this address, because the protocol (mail) isn't associated with any program"

Went to Tools>Options>Mailto and it is indicating Tbird which is the default mail app. What can I do to repair this issue?

Just installed Firefox 12.0. attempt to send email to link produced "Firefox doesn't know how to open this address, because the protocol (mail) isn't associated with any program" Went to Tools>Options>Mailto and it is indicating Tbird which is the default mail app. What can I do to repair this issue?

All Replies (1)

Tristan C.
Tristan C.
more options

Hello ridgemore,

I have unfortunately not found any fix to your issue, but I think that it might be due to corruption during the upgrade process. You should try reinstalling Firefox and see if the problem still occurs.

Thank you for your patience and please let me know how it works out.