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Help please, firefox crashes constantly

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  • آخرین پاسخ توسّط cor-el

brennacat
brennacat
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Locking duplicate thread.
Please continue here: [/questions/927238]

I am having constant crashes . I have done the troubleshooting steps that were recommended. I completely uninstalled and reinstalled Firefox 12. I ran the malware and antispyware programs that are recommended.. Nothing was found and I have also uninstalled and reinstalled any add ons.

<blockquote>Locking duplicate thread.<br> Please continue here: [[/questions/927238]]</blockquote> I am having constant crashes . I have done the troubleshooting steps that were recommended. I completely uninstalled and reinstalled Firefox 12. I ran the malware and antispyware programs that are recommended.. Nothing was found and I have also uninstalled and reinstalled any add ons.

Modified by cor-el

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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See:

What you posted in your system details list is part of the information about your system that Firefox sends to the server and not the ID of a crash report.

If you have submitted crash reports then please post the IDs of one or more crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See:

Modified by cor-el