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Is anyone else still experiencing crashing from video? Ever since the June Adobe/RealPlayer issue I have had problems. Any new ideas?

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  • آخرین پاسخ توسّط user633449

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FF frequently crashes when a video option pops up. I have run the fixes and removed RP. It keeps happening. Not all the time but several times a day. Usually preceded by a 60 second freeze.

FF frequently crashes when a video option pops up. I have run the fixes and removed RP. It keeps happening. Not all the time but several times a day. Usually preceded by a 60 second freeze.

Modified by wallacemnw

All Replies (3)

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Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 14 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Flash Plugin - Keep it up to date and troubleshoot problems

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html


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Tyler, thanks for the reply. I have run these fixes previously and the problem got better but did not go away entirely. I have just uninstalled RP and will see if that fixes the bug once and for all.

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Unfortunately for the majority of these Flash issues we are having to wait for Adobe to release an update to fix them. There is a Realplayer update for Realplayer 15 that may help some of these problems.