Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Earthlink WebMail dead in Firefox after FlashPlayer update, rolling it back did not fix it

  • 1 پاسخ
  • 5 have this problem
  • 1 view
  • آخرین پاسخ توسّط alex_mayorga

BBFF
BBFF
more options

On 9/5/12 Adobe Flash player installed and ruined my computer. The main attack was to prevent Earthlink WebMail activity. It comes on screen, but clicking any link or on "Reply" causes the tab to disappear and you're back on your desktop. I rolled Flash Player back to version 10 but the damage was not fixed. Earthlink will not function on Firefox any more.

On 9/5/12 Adobe Flash player installed and ruined my computer. The main attack was to prevent Earthlink WebMail activity. It comes on screen, but clicking any link or on "Reply" causes the tab to disappear and you're back on your desktop. I rolled Flash Player back to version 10 but the damage was not fixed. Earthlink will not function on Firefox any more.

All Replies (1)

alex_mayorga
alex_mayorga
  • Moderator
more options

Have you tried following this troubleshooting page http://support.earthlink.net/articles/email/having-issues-with-webmail.php ?