Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I revert back to ver 16. from ver 17

more options

I have installed ver 17 over the top of ver 16. Norton Identy Safe no longer works. This is a major problem for me. How can I revert back to ver 16 without losing all my associated data.

I have installed ver 17 over the top of ver 16. Norton Identy Safe no longer works. This is a major problem for me. How can I revert back to ver 16 without losing all my associated data.

All Replies (1)

more options

Did you see this thread? Norton Identity Safe no longer works with Firefox 17.0.1 Does that help?