Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes when it starts. I tried to reset it; I uninstalled and reinstalled it; no way. The problems began after I changed my video card

  • 1 پاسخ
  • 2 have this problem
  • 11 views
  • آخرین پاسخ توسّط paulewhite

more options

Crash ID: bp-1c18c383-28e4-426c-96a7-ff97e2130906 OS: Windows 7 SP1 64bit I had to change my video card, immediately after this FF started crashing at start. The video card is a Nvidia GeForce 210. I tried to: - reset FF; - uninstall it, clear the register, reinstall it; - update Windows; - update the video card drivers (311.06) but no way. I can start FF in Safe Mode. Any help will be truly appreciated.

Crash ID: bp-1c18c383-28e4-426c-96a7-ff97e2130906 OS: Windows 7 SP1 64bit I had to change my video card, immediately after this FF started crashing at start. The video card is a Nvidia GeForce 210. I tried to: - reset FF; - uninstall it, clear the register, reinstall it; - update Windows; - update the video card drivers (311.06) but no way. I can start FF in Safe Mode. Any help will be truly appreciated.

Chosen solution

I solved it by disabling hardware acceleration in FF options. It seems to be a conflict between FF and some Nvidia drivers.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

I solved it by disabling hardware acceleration in FF options. It seems to be a conflict between FF and some Nvidia drivers.