Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Dell charge $15 to load Firefox on a new laptop? I can do it for free, right?

  • 2 پاسخ
  • 5 have this problem
  • 1 view
  • آخرین پاسخ توسّط jgraykow

more options

I am planning to purchase a new laptop. have been Firefox user and supporter for years. Noticed that Dell would charge $15 to pre load Firefox on the laptop when it's shipped. Seems unnecessary since I can download when I get the laptop. Am I wrong? Thanks

I am planning to purchase a new laptop. have been Firefox user and supporter for years. Noticed that Dell would charge $15 to pre load Firefox on the laptop when it's shipped. Seems unnecessary since I can download when I get the laptop. Am I wrong? Thanks

All Replies (2)

more options

Firefox itself is free, so yes, you can install it yourself and save the $15. Please download your installer from https://www.mozilla.org/.

It's probably premature to get into the question of how best to move your personal data (bookmarks, saved passwords, etc.) to the new computer, but here are some links to get you started:

Modified by jscher2000 - Support Volunteer

more options

thanks, Josh, thought so. I back up on external, so files okay, rest I'll figure out. Keep up the good work. john